JOBS « Custom Computer Technologies

JOBS


WE DO NOT HAVE ANY POSITION OPENINGS AT THIS TIME.

If a position becomes open and you wish to apply, please fill out an application AND questionnaire and deliver to the store or mail to:

C2T Manager
1200 Aspen Street
Helena MT 59601

Resumes will be accepted in addition to, but not instead of, the application and knowledge questionnaire. Please note that interviews will be by appointment only and WILL NOT be given at the time the app is dropped off. Failure to complete the application fully will result in your application being rejected. Demanding to have an appointment at the time of delvery of your application will result in rejection of your application.

Click to download:
JOB APPLICATION
KNOWLEDGE QUESTIONNAIRE

COMPUTER SUPPORT TECHNICIAN
$9.00 to $14.00 per Hour D.O.E

Definition:
With little supervision, installs, maintains, troubleshoots and upgrades computer hardware, software, personal computer networks, peripheral equipment network systems; Assists users in effective use of applications; makes recommendations regarding hardware and software acquisitions; prepares documentation and provides user assistance and performs related work as required.

Examples of Key Duties: (Duties are illustrative and not inclusive and may vary with individual assignment.)
Installs, configures and upgrades operating systems and software, using standard business, consumer and administrative packages.

Installs, assembles and configures computers, monitors, network infrastructure and peripherals such as printers, scanners and related hardware; pulls cables and rewires or directs the rewiring of cables as required for new installations and home/office reconfiguration.

Troubleshoots problems with computer systems, including troubleshooting hardware and software, e-mail, network and peripheral equipment problems; makes repairs and corrections where required.

Acts as a technical resource in assisting users to resolve problems with equipment and data as required.

Makes hardware and software acquisition recommendations including helping users assess needs and providing justification for equipment and services.

Assists in instructing Customers in the use of standard business/consumer and administrative software, including word processing, spreadsheets and database management; provides instruction or written documentation where required.

Assists with the planning, design, research and acquisition of new or upgraded hardware and software systems; maintains current knowledge of hardware, software and network technology and recommends modifications as necessary; and, Performs other duties of a similar nature or level.

Qualifications:
Education and Experience:
Completion of two years of specific technical experience in Computer Tech Support, information technology or a related field, maintenance and repair experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job as listed above.

Licenses:
Must possess and maintain a valid Montana driver’s license and a satisfactory driving record.

Physical Requirements and Working Conditions:
Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, stamina to maintain attention to detail despite interruptions, strength to lift and carry objects weighing up to 40 pounds; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone.

Knowledge of: (at entry)
Computer hardware, software and peripherals such as central processing units, servers, monitors, cables, network systems, printers, plotters and modems;
Functions, operations and technology related to consumer, business and administrative applications and related hardware and software;
Procedures for installing, configuring, upgrading, troubleshooting and repairing applicable software, hardware and peripherals;
Principles, practices, hardware and software related to the establishment and maintenance of LAN’s and WAN’s; and
Techniques for explaining technical concepts and procedures to non-technical users.

Skill in: (at entry)
Installing, configuring and upgrading operating systems and software, using primarily standard industry application practices;
Installing, configuring, assembling and repairing computers, monitors, network infrastructure and peripherals such as printers and related hardware;
Troubleshooting and solving hardware and software problems;
Instructing users on new or upgraded computer applications and hardware;
Using initiative and independent judgment within established guidelines and procedures;
Organizing own work, setting priorities and meeting critical time deadlines; and
Communicating effectively with co-workers, subordinates, superiors, the general public, representatives of public and private organizations and others sufficient to exchange or convey information.

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